Shipping policy
At Kaos Lifestyle, we aim to deliver your order as quickly and smoothly as possible. Please review our shipping policy for details on shipping destinations, delivery times, and costs.
Shipping Destinations
We currently ship to:
-
Canada (all provinces and territories)
-
United States
-
European Union member states and select European countries
If you are outside these regions and would like to place an order, please contact us at hello@kaoslifestyle.com and we’ll do our best to assist.
Processing Time
Orders are typically processed within 1–3 business days after your order is placed.
Processing time may be extended during high-demand periods, such as sales or holidays.
Estimated Shipping Times
|
Region |
Estimated Delivery Time |
|
Canada |
3–7 business days |
|
USA |
5–10 business days |
|
Europe |
7–14 business days |
Note: Delivery times are estimates and may vary depending on local carriers, customs delays, or remote locations.
Shipping Rates
Shipping charges are calculated at checkout based on your location, package weight, and selected shipping method.
We occasionally offer free shipping promotions, which will be clearly indicated on the website or at checkout.
Customs, Duties & Taxes (for European Orders)
Orders shipped to the European Union or other international destinations may be subject to customs fees, import duties, VAT, and taxes imposed by your country.
These charges are the responsibility of the customer and are not included in the order total or shipping cost at checkout.
We are not responsible for delays due to customs clearance.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and link to track your package.
Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address or if it is unclaimed at customs or delivery, we will contact you to arrange reshipment.
Additional shipping fees may apply.